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Backoffice / PMS
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- What are iCal feeds? And what can I do with them.
- How to set up products under accommodations
- Cancellations
- Setting period conditions
- Accommodations overview
- Add new accommodation
- Adding Prices / Rates to an accommodation
- Discounts
- Taxes
- Options
- Places / Rooms / Objects
- Accommodation settings
- How to set up an accommodation?
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- How can I work with report lists?
- How do I change the next invoice number?
- Delay invoice finalization.
- How do I send PDF or UBL invoices to my Accountancy System automatically?
- Direct payment links
- How to work with ledger accounts
- Invoice branding for e-mails
- How does the invoice screen looks like
- What is the difference between concept and final invoices?
- How do I add a product to the invoice?
- How to finalize an invoice?
- How do I print the final invoice?
- What is a UBL invoice?
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- How can I work with report lists?
- How can guest information be overwritten?
- How does the Scan Document work?
- Adding guests
- Form setup
- Guests settings
- How to send an email to the guest manually
- How do i modify the informations of the guest?
- How do guest languages work?
- How do custom fields work?
- How to Create and Use a Blocked Guest List
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- How can I work with report lists?
- Copy a reservation.
- How can guest information be overwritten?
- How does the Scan Document work?
- Price calculation error codes
- Cancellations
- Remove a reservation from a group booking
- Form setup
- Combine two bookings
- Add a existing booking to a group booking
- Add a new booking to a group
- Split a booking
- Remove a period within a booking
- Add days to a booking
- Cancellation of a booking in a group
- How to add a payment to a reservation
- How to add or change a place / room / object in a reservation
- Traveller info
- How do I change the place of a reservation?
- How to add a payment to a reservation?
- How to send an email to the guest manually
- How do I change the communication language for a reservation?
- How do i modify the informations of the guest?
- Create a new reservation (Backend)
- How do I export reservation data to excel?
- Can I save my custom reservations list?
- How do cancellations work?
- What kind of reservation statuses are there?
- How do I change the status of a booking?
- How do I make a reservation?
- How do custom fields work?
- How to Create and Use a Blocked Guest List
- Show Remaining Articles (17) Collapse Articles
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- What are iCal feeds? And what can I do with them.
- Balances
- How do I change the next invoice number?
- VAT Groups
- Online Booking Settings
- Workflows
- How do I enable the BETA Features?
- How do I prevent emails to be marked as Spam?
- How to setup two factor authentication (2FA)
- How do I set up a Kiosk?
- Special dates
- Form setup
- E-mails
- Discount cards
- Interactive map settings
- Fields
- How to work with ledger accounts
- Invoice branding for e-mails
- Users
- Form setup
- Roles
- Providers & methods
- Online Booking Settings
- Website Integration
- Invoice settings
- License Plates
- Administration images
- Tags
- Guests settings
- How do age tables work?
- How do guest languages work?
- How do I login with my SSO account?
- Branding
- How do custom fields work?
- How do I change my password, user settings and username?
- Show Remaining Articles (20) Collapse Articles
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Online booking
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App Store / Integrations
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- Articles coming soon
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Point of Sale (POS)
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Self Service Kiosk
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Hardware
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Support
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Subscriptions
Originally written in English, any translations errors should be checked against the original atricle
Once you have logged in and are on the home screen, click on ´New Reservation´ at the top left. In the image below, this button is circled in red.

The first step is to choose the duration of the guest’s stay. It is also possible to create a special period. When you click on this period, the system will automatically move to the set date of that special period. Special periods can be selected by clicking on the calendar icon next to the arrival date field
How do I create a special period? Click here to read the article
Then you choose how many people will travel with you and what age category they fall into. You can adjust the age tables yourself. Explanations can be found here.

The next step is to choose the desired accommodation. Under each available accommodation you will see the buttons ‘select’ and ‘prices’. When you click on select, you choose this accommodation.
If you click prices, you will get an overview of the different prices. The images below illustrate this.


In the image below, you can see circled in red that a warning will be issued at a particular accommodation during this period.

This warning means that for this period, online booking is disabled. You can still book this accommodation via the backend, but you will see a warning just to be careful. The image below shows how this is displayed.

The next step is to select the options. For the accommodation selected below, 3 options are available. Bring a dog, electricity on the pitch and renting a bike. Circled in red, you can see that 1 dog has been selected and the tourist tax was added automatically. The tourist tax in this case is a “required” product, so it can’t be selected as an option. To create and edit options, please click here.

The next step is to fill in the guest’s details. The image below shows that only the first name and last name are mandatory. You can decide what fields you want to be mandatory from the guests settings. To edit and manage the forms, you can click here.

By clicking on the search icons, you can either search for a street/postcode or you can search for an excising guest. The address details will then automatically be filled in.

The last step before making a reservation is the ‘Other’ tab, including whether the reservation is a preferred place, what language the guests speak and the status of the reservation. When all these are filled in, click on ´create reservation´.
You will then be taken to the reservation overview. To find out more about the reservation overview, please click here.
