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Getting started
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Settings
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Schedule Board
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Reservations
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Accommodations
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Prices
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Guests
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- Articles coming soon
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Invoices
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- Articles coming soon
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- Articles coming soon
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Interactive Map
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Reports
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- Articles coming soon
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App Store
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- Easy Secure App
- Problems with booking via Booking.com
- How do I connect to Keyplan?
- How do I connect to Booking.com?
- How to setup Mollie terminals
- What can i do with the Spain app?
- Feratel Visitor Registration
- Camping.care Datev App
- How to connect to Pitchup.com
- How to connect to Feratel
- Campez Couvert App
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Payments
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Deals
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Point of Sale
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License Plates
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Online booking
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Energies
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Older F.A.Q.
- Can I save my custom reservations list?
- How do cancellations work?
- How do i change the communication language for a reservation?
- How do i change the place of a reservation?
- How do I change the status of a booking?
- How do I export reservation data to excel?
- How do I make a reservation?
- How to add a payment to a reservation?
- How to search for a booking?
- How to send an email to the guest manually
- What does the messages mean the price calculation returns?
- What kind of reservation statuses are there?
- How to manage prices?
- How to add a price to an accommodation?
- How to set a special week/weekend price?
- How do i create my own reports?
- How do I share a report?
- How do I login with my SSO account?
- How to send a e-mail to yourself via a workflow?
- Administration
- Reservations
- Branding
- Guests
- Invoices
- How do custom fields work?
- Setting period conditions
- How to set up an accommodation?
- How do i modify the informations of the customer?
- How do age tables work?
- How do guest languages work?
- How does the interactive map work?
- How to set up products under accommodations
- What is the difference between concept and final invoices?
- How do i add a product to the invoice?
- How to finalize an invoice?
- How do i print the final invoice?
- How to search for an invoice
- How does the Point of Sale works?
- Show Remaining Articles ( 23 ) Collapse Articles
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Kiosk
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Developers
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Channels
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Barrier systems
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Products
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Originally written in English, any translations errors should be checked against the original atricle
In Bulk
If you want to change the status this can be done in bulk from the reservations list view
Update the status
– You can select the checkboxes of the reservation you want to change the status off
– When you selected them you can change the status of the reservation to one of the statusses listed below.
– You cannot change the status to cancelled from the pop-up, this has to be done in each reservation individually.
Recalculate reservations
Recalculating reservations will update the prices of a reservation that were set in the past, to the current prices. If rates or product prices have changed since the reservation was made, the reservation cost will now change.
– You can select the checkboxes of the reservation you want to recalculate.
– After selecting them you can recalculate the bookings.
From Reservation
You can also change the status from the reservation itself. It can be opened from different views like the schedule board, reservation list view etc.
Update Status
From the reservation view you can either select the status from the drop down menu or click the button.
The next status is always selected in the button. The sequence of the status is as folowing:
– pending, confirmed, checkedin, checkedout
For more information about reservation statuses you can visit this article
Cancel/Decline
You can cancel or decline a booking from the reservation overview page:
After clicking the 3 dots (menu) the folowing options will be available
The cancellation proces the will be shown. The cancellation is handled in this article.