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Getting started
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Settings
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Schedule Board
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Reservations
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Accommodations
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Prices
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Guests
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Invoices
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Interactive Map
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Reports
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App Store
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- Easy Secure App
- Problems with booking via Booking.com
- How do I connect to Keyplan?
- How do I connect to Booking.com?
- How to setup Mollie terminals
- What can i do with the Spain app?
- Feratel Visitor Registration
- Camping.care Datev App
- How to connect to Pitchup.com
- How to connect to Feratel
- Campez Couvert App
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Payments
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Deals
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Point of Sale
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License Plates
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Online booking
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Energies
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Older F.A.Q.
- Can I save my custom reservations list?
- How do cancellations work?
- How do i change the communication language for a reservation?
- How do i change the place of a reservation?
- How do I change the status of a booking?
- How do I export reservation data to excel?
- How do I make a reservation?
- How to add a payment to a reservation?
- How to search for a booking?
- How to send an email to the guest manually
- What does the messages mean the price calculation returns?
- What kind of reservation statuses are there?
- How to manage prices?
- How to add a price to an accommodation?
- How to set a special week/weekend price?
- How do i create my own reports?
- How do I share a report?
- How do I login with my SSO account?
- How to send a e-mail to yourself via a workflow?
- Administration
- Reservations
- Branding
- Guests
- Invoices
- How do custom fields work?
- Setting period conditions
- How to set up an accommodation?
- How do i modify the informations of the customer?
- How do age tables work?
- How do guest languages work?
- How does the interactive map work?
- How to set up products under accommodations
- What is the difference between concept and final invoices?
- How do i add a product to the invoice?
- How to finalize an invoice?
- How do i print the final invoice?
- How to search for an invoice
- How does the Point of Sale works?
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Kiosk
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Developers
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Channels
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Barrier systems
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Products
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Originally written in English, any translations errors should be checked against the original article
How to create an ‘Police’ export
For this to work, you need an account and administration on our platform
Steps:
1. Go to the App Store and install the Spain App.
2. After installing the Spain app, you will find 2 extra fields for in your guest view.
- Fecha de expedición del documento de identidad – This is the document date
- Tipo de documento de identidad – This is the document type
3. Add your Hotel ID and the next file number to the app
4. Get all the reservation from an arrival date
5. The script will detect if you have all the needed information for generating the file. If not, we will list errors so you know what is missing.
6. You can de-select any data you don’t want to export.
7. If there are no errors in your selection, the Download button will appear and you are able to download the file.
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