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Getting started
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Settings
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Schedule Board
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Reservations
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Accommodations
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Prices
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Guests
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- Articles coming soon
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Invoices
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- Articles coming soon
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- Articles coming soon
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Interactive Map
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Reports
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- Articles coming soon
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- Articles coming soon
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App Store
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Payments
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Deals
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Point of Sale
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License Plates
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Online booking
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Energies
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Older F.A.Q.
- Can I save my custom reservations list?
- How can I work with lists?
- How do cancellations work?
- How do i change the communication language for a reservation?
- How do i change the place of a reservation?
- How do I change the status of a booking?
- How do I export reservation data to excel?
- How do I make a reservation?
- How to add a payment to a reservation?
- How to search for a booking?
- How to send an email to the guest manually
- What does the messages mean the price calculation returns?
- What kind of reservation statuses are there?
- How to manage prices?
- How to add a price to an accommodation?
- How to set a special week/weekend price?
- How do i create my own reports?
- How do I share a report?
- How do I login with my SSO account?
- How to send a e-mail to yourself via a workflow?
- Administration
- Reservations
- Branding
- Guests
- Invoices
- How do custom fields work?
- Setting period conditions
- How to set up an accommodation?
- How do i modify the informations of the customer?
- How do age tables work?
- How do guest languages work?
- How does the interactive map work?
- How to set up products under accommodations
- What is the difference between concept and final invoices?
- How do i add a product to the invoice?
- How to finalize an invoice?
- How do i print the final invoice?
- How to search for an invoice
- How does the Point of Sale works?
- Show Remaining Articles ( 24 ) Collapse Articles
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Kiosk
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Developers
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Channels
- Articles coming soon
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Barrier systems
- Articles coming soon
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Products
- Articles coming soon
Originally written in English, any translations errors should be checked against the original atricle
In the system we start all invoices in a concept state. With each booking we also create a concept invoice automatically. The idea behind an invoice is because of the way campsites work.
As for the hotel business as for campsite business it is very normal to have a single invoice of the entire stay at the moment you are leaving. Escpecially for hotels it is really common to add all kinds of things to the invoice such as usage in the hotel bar, restaurant or mini bar.
At the end of the stay the invoice has to be fully paid.
For legal purposes invoices may not change after a invoice number and invoice date are supplied. In hospitality a lot of things can change from the moment of booking untill the stay. To have a non changeble invoice with a booking makes it very hard to work on
By using a concept invoice, without an invoice number and invoice date we create a open balance for the customer (or pro forma invoice) we can create all kind of changes to the concept invoice.
Products can be added, we can change the length of stay etc etc.
At a certain point the invoice will change from concept to final. The default setting of the system is on checkout. The invoice will then get an invoice number and invoice date and the invoice can not be changed anymore.
When the invoice gets an invoice date it will be registered as revenue in the system
It is also possible to manually handle the change from concept to final in stead of doing this automatically on checkout