-
Getting started
-
Settings
-
Schedule Board
-
Reservations
-
- Articles coming soon
-
Accommodations
-
Prices
-
Guests
-
- Articles coming soon
-
Invoices
-
- Articles coming soon
-
- Articles coming soon
-
Interactive Map
-
Reports
-
- Articles coming soon
-
- Articles coming soon
-
App Store
-
- Easy Secure App
- Problems with booking via Booking.com
- How do I connect to Keyplan?
- How do I connect to Booking.com?
- How to setup Mollie terminals
- What can i do with the Spain app?
- Feratel Visitor Registration
- Camping.care Datev App
- How to connect to Pitchup.com
- How to connect to Feratel
- Campez Couvert App
-
-
Payments
-
Deals
-
Point of Sale
-
License Plates
-
Online booking
-
Energies
-
Older F.A.Q.
- Can I save my custom reservations list?
- How do cancellations work?
- How do i change the communication language for a reservation?
- How do i change the place of a reservation?
- How do I change the status of a booking?
- How do I export reservation data to excel?
- How do I make a reservation?
- How to add a payment to a reservation?
- How to search for a booking?
- How to send an email to the guest manually
- What does the messages mean the price calculation returns?
- What kind of reservation statuses are there?
- How to manage prices?
- How to add a price to an accommodation?
- How to set a special week/weekend price?
- How do i create my own reports?
- How do I share a report?
- How do I login with my SSO account?
- How to send a e-mail to yourself via a workflow?
- Administration
- Reservations
- Branding
- Guests
- Invoices
- How do custom fields work?
- Setting period conditions
- How to set up an accommodation?
- How do i modify the informations of the customer?
- How do age tables work?
- How do guest languages work?
- How does the interactive map work?
- How to set up products under accommodations
- What is the difference between concept and final invoices?
- How do i add a product to the invoice?
- How to finalize an invoice?
- How do i print the final invoice?
- How to search for an invoice
- How does the Point of Sale works?
- Additional options
- Show Remaining Articles ( 24 ) Collapse Articles
-
Kiosk
-
Developers
-
Channels
-
Barrier systems
- Articles coming soon
-
Products
- Articles coming soon
Originally written in English, any translations errors should be checked against the original atricle
#value are the values of this status in the API.
Draft (#draft)
This status is phased out in the v2 Starfish version. It means that the reservation is not complete and needs additional information.
Option (#option)
The reservation has been in option. This can be permanent or the reservation can get (automaticly) canceled after an x amount of days.
Pending (#pending)
If a reservation has been made and it was not automaticly confirmed it get’s the status pending. These reservations should be confirmed by the camping owner itself.
Confirmed (#confirmed)
This means the reservation has been confirmed to the guest.
Checked-in (#checkedin)
This means the guest has been checked-in and has been arrived.
Checked-out (#checkedout)
This means the guest has been checked-out and left the property.
Blocked (#blocked)
This is a blocker and does not contain guest or billing information.
Cancelled (#cancelled)
The reservation has been cancelled but is still visible in the system. This reservation does not block any availability anymore.
Deleted (#deleted)
This reservation has been deleted permanently.