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Getting started
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Settings
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Schedule Board
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Reservations
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Accommodations
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Prices
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Guests
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- Articles coming soon
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Invoices
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- Articles coming soon
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- Articles coming soon
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Interactive Map
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Reports
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- Articles coming soon
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- Articles coming soon
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App Store
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Payments
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Deals
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Point of Sale
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License Plates
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Online booking
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Energies
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Older F.A.Q.
- Can I save my custom reservations list?
- How can I work with lists?
- How do cancellations work?
- How do i change the communication language for a reservation?
- How do i change the place of a reservation?
- How do I change the status of a booking?
- How do I export reservation data to excel?
- How do I make a reservation?
- How to add a payment to a reservation?
- How to search for a booking?
- How to send an email to the guest manually
- What does the messages mean the price calculation returns?
- What kind of reservation statuses are there?
- How to manage prices?
- How to add a price to an accommodation?
- How to set a special week/weekend price?
- How do i create my own reports?
- How do I share a report?
- How do I login with my SSO account?
- How to send a e-mail to yourself via a workflow?
- Administration
- Reservations
- Branding
- Guests
- Invoices
- How do custom fields work?
- Setting period conditions
- How to set up an accommodation?
- How do i modify the informations of the customer?
- How do age tables work?
- How do guest languages work?
- How does the interactive map work?
- How to set up products under accommodations
- What is the difference between concept and final invoices?
- How do i add a product to the invoice?
- How to finalize an invoice?
- How do i print the final invoice?
- How to search for an invoice
- How does the Point of Sale works?
- Show Remaining Articles ( 24 ) Collapse Articles
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Kiosk
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Developers
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Channels
- Articles coming soon
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Barrier systems
- Articles coming soon
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Products
- Articles coming soon
Originally written in English, any translations errors should be checked against the original atricle
- You can install the app and accept the scopes the app needs.
- You can go to settings and provide the credentials you got from Keyplan.
- If your credentials are correct, the system will automatically synchronise all available places (from all accommodations) to your Keyplan Interface.In Keyplan, a Location and Object Group with the name of your campsite will automatically be generated. All Places From Camping.care will automatically be added to the Location and Object Group
This procedure can take a while, it is depending on the number of places which are available in your park.
If you add or remove places from Camping.care they will automatically be removed or added to the Objects of Keyplan, this way the Objects and Places will stay in sync.
You can also start a new sync by saving your credentials again.
- If the synchronisation is succesfull you will be able to map the available Keyplan products to Camping.care Products by hitting the products at the right top
- After mapping and saving the products, all products will be added to Keyplan if a reservation is created, or a recalculation has been done
A synchronisation will not happen if you add a product to the invoice manually, the system can only handle direct mapping of product using the price calculation, if you want to add a product to a reservation you have to do this by recalculating the booking and adding an option/product
There are 2 types of syncs:
- Reservation Sync
- Places sync
Reservation Sync: There are different ways a synchronisation happens:
- New Reservation: Adds a reservation to Keyplan
- Change in duration of a Reservation: Updates the reservation in Keyplan
- Removing a place: Removes the booking from Keyplan
- Adding a new place to a booking: Adds a booking to Keyplan
- Updating a place to a booking: Updates the reservation in Keyplan
- Recalculation a reservation: Updates the reservation in Keyplan
Places Sync:
- When a place is added a new Object will be added to Keyplan
- When a place is deleted the Object will be deleted in Keyplan