Skip to content
Looking for help?
Backoffice / PMS
Accommodations
What are iCal feeds? And what can I do with them.
How to set up products under accommodations
Cancellations
Setting period conditions
Accommodations overview
Add new accommodation
Adding Prices / Rates to an accommodation
Discounts
Taxes
Options
Places / Rooms / Objects
Accommodation settings
How to set up an accommodation?
Invoices
How can I work with report lists?
How do I change the next invoice number?
Delay invoice finalization.
How do I send PDF or UBL invoices to my Accountancy System automatically?
Direct payment links
Ledgers
Invoice branding for e-mails
How does the invoice screen looks like
What is the difference between concept and final invoices?
How do I add a product to the invoice?
How to finalize an invoice?
How do I print the final invoice?
Interactive Map
How to print an interactive map
Interactive map settings
How does the interactive map work?
Guests
How can I work with report lists?
How can guest information be overwritten?
How does the Scan Document work?
Adding guests
Form setup
Guests settings
How to send an email to the guest manually
How do i modify the informations of the guest?
How do guest languages work?
How do custom fields work?
How to Create and Use a Blocked Guest List
Prices
How can I set up my prices?
How to set up the option for Late Check-out
Discounts
Taxes
Options
How do I set up prices for dogs/pets?
How do I set up an Early Bird discount?
How can I change a product price for different periods?
Quick guide on how to update prices
Rental products
How to Set Up Rental Products
Products
How do I set up prices for dogs/pets?
How do I set up an Early Bird discount?
How can I change a product price for different periods?
Reports
How can I work with report lists?
Understanding Key Performance Metrics in the Hospitality Industry: A Guide to ADR and RevPAR/ RevPAP
Exporting payments
License Plates
Can I save my custom reservations list?
How to Create and Use a Blocked Guest List
Reservations
How can I work with report lists?
Copy a reservation.
How can guest information be overwritten?
How does the Scan Document work?
Price calculation error codes
Cancellations
Remove a reservation from a group booking
Form setup
Combine two bookings
Add a existing booking to a group booking
Add a new booking to a group
Split a booking
Remove a period within a booking
Add days to a booking
Cancellation of a booking in a group
How to add a payment to a reservation
How to add or change a place / room / object in a reservation
Traveller info
How do I change the place of a reservation?
How to add a payment to a reservation?
How to send an email to the guest manually
How do I change the communication language for a reservation?
How do i modify the informations of the guest?
Create a new reservation (Backend)
How do I export reservation data to excel?
Can I save my custom reservations list?
How do cancellations work?
What kind of reservation statuses are there?
How do I change the status of a booking?
How do I make a reservation?
How do custom fields work?
How to Create and Use a Blocked Guest List
Show Remaining Articles (17)
Collapse Articles
Schedule Board
Filter bar
View Modes
Changing information on the schedule board
How does the schedule board work?
Settings
What are iCal feeds? And what can I do with them.
Balances
How do I change the next invoice number?
VAT Groups
Online Booking Settings
Workflows
How do I enable the BETA Features?
How do I prevent emails to be marked as Spam?
How to setup two factor authentication (2FA)
How do I set up a Kiosk?
Special dates
Form setup
E-mails
Discount cards
Interactive map settings
Fields
Ledgers
Invoice branding for e-mails
Users
Form setup
Roles
Providers & methods
Online Booking Settings
Website Integration
Invoice settings
License Plates
Administration images
Tags
Guests settings
How do age tables work?
How do guest languages work?
How do I login with my SSO account?
Branding
How do custom fields work?
How do I change my password, user settings and username?
Show Remaining Articles (20)
Collapse Articles
Energy
How do energy measurements work?
Workflows
How to send a e-mail to yourself via a workflow?
Online booking
How can i setup branding for my online booking engine?
How do I setup the hosted online booking?
What kind of online booking options do you provide?
Simple and advanced filtering
Online Booking Settings
Form setup
Online Booking Settings
Website Integration
App Store / Integrations
Rate Limiter
What is an API and do you have one?
What is an MCP server and do you have one?
Payment Providers
How to set up the Mollie app?
How to set up the Stripe app?
How to set up the Worldline app
How to setup the PayPal app
How do I refund money via Camping.care Payments?
How do I receive Credit Card, iDeal and other payments?
How does the E-Guma Voucher App work?
How to setup Mollie terminals
Access Control
How to setup Salto KS?
How to set up the Moov app?
Channel Management
How to connect to Feratel
How to connect to Pitchup.com
How do I connect to Booking.com?
How does the ACSI/ Camping.info connection work?
Problems with booking via Booking.com
How do i Connect to ACSI & Camping.info?
Energy Measurement
How Do I setup ICY?
Guest Experience
Articles coming soon
Legal
How to setup Chekin
How do I setup Fiskaltrust?
Campez Couvert App
How to use the Datev App
Feratel Visitor Registration
Business Intelligence
Analytics
Task managers
How do I connect to Keyplan?
Automations
N8N
Point of Sale (POS)
Point of Sale
Point of Sale (POS) settings
Self Service Kiosk
How do I send a reservation from the backoffice to the Kiosk?
How do I set up a Kiosk?
How do I setup a Kiosk with Chrome OS and Google Workspace?
Install the Kiosk on an iPad
Form setup
Hardware
How to install the Cloud Connector
How to setup a Tattile Camera
Support
What are version numbers and how can I find them?
How do service, bug and feature tickets work?
How does Google meet work?
How do I reset my password?
Subscriptions
How to setup an payment method for automatic payments for your Camping.care invoices?
Main
App Store / Integrations
Guest Experience
Category - Guest Experience
Articles coming soon
English
Dutch
German
French
Spanish
Portuguese
Italian
Finnish
Danish
Bulgarian
Swedish
English
English 
Dutch 
German 
French 
Spanish 
Portuguese 
Italian 
Finnish 
Danish 
Bulgarian 
Swedish