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Backoffice / PMS
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- What are iCal feeds? And what can I do with them.
- How to set up products under accommodations
- Cancellations
- Setting period conditions
- Accommodations overview
- Add new accommodation
- Adding Prices / Rates to an accommodation
- Discounts
- Taxes
- Options
- Places / Rooms / Objects
- Accommodation settings
- How to set up an accommodation?
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- How can I work with report lists?
- How do I change the next invoice number?
- Delay invoice finalization.
- How do I send PDF or UBL invoices to my Accountancy System automatically?
- Direct payment links
- How to work with ledger accounts
- Invoice branding for e-mails
- How does the invoice screen looks like
- What is the difference between concept and final invoices?
- How do I add a product to the invoice?
- How to finalize an invoice?
- How do I print the final invoice?
- What is a UBL invoice?
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- How can I work with report lists?
- How can guest information be overwritten?
- How does the Scan Document work?
- Adding guests
- Form setup
- Guests settings
- How to send an email to the guest manually
- How do i modify the informations of the guest?
- How do guest languages work?
- How do custom fields work?
- How to Create and Use a Blocked Guest List
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- How can I work with report lists?
- Copy a reservation.
- How can guest information be overwritten?
- How does the Scan Document work?
- Price calculation error codes
- Cancellations
- Remove a reservation from a group booking
- Form setup
- Combine two bookings
- Add a existing booking to a group booking
- Add a new booking to a group
- Split a booking
- Remove a period within a booking
- Add days to a booking
- Cancellation of a booking in a group
- How to add a payment to a reservation
- How to add or change a place / room / object in a reservation
- Traveller info
- How do I change the place of a reservation?
- How to add a payment to a reservation?
- How to send an email to the guest manually
- How do I change the communication language for a reservation?
- How do i modify the informations of the guest?
- Create a new reservation (Backend)
- How do I export reservation data to excel?
- Can I save my custom reservations list?
- How do cancellations work?
- What kind of reservation statuses are there?
- How do I change the status of a booking?
- How do I make a reservation?
- How do custom fields work?
- How to Create and Use a Blocked Guest List
- Show Remaining Articles (17) Collapse Articles
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- What are iCal feeds? And what can I do with them.
- Balances
- How do I change the next invoice number?
- VAT Groups
- Online Booking Settings
- Workflows
- How do I enable the BETA Features?
- How do I prevent emails to be marked as Spam?
- How to setup two factor authentication (2FA)
- How do I set up a Kiosk?
- Special dates
- Form setup
- E-mails
- Discount cards
- Interactive map settings
- Fields
- How to work with ledger accounts
- Invoice branding for e-mails
- Users
- Form setup
- Roles
- Providers & methods
- Online Booking Settings
- Website Integration
- Invoice settings
- License Plates
- Administration images
- Tags
- Guests settings
- How do age tables work?
- How do guest languages work?
- How do I login with my SSO account?
- Branding
- How do custom fields work?
- How do I change my password, user settings and username?
- Show Remaining Articles (20) Collapse Articles
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Online booking
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App Store / Integrations
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- Articles coming soon
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Point of Sale (POS)
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Self Service Kiosk
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Hardware
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Support
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Subscriptions
Originally written in English, any translations errors should be checked against the original article.
There are two ways to make a reservation for a guest. You can click the blue button in the top left corner that says ‘New Reservation’. Below is a picture of this button.
The other way is to make a reservation through the schedule board. You can select a period in the schedule board and the message below will appear.
After clicking on the button ‘New reservation’ you will be directed to the page where all information can be entered. The first page is shown in the picture below. Here you can once again see the period that is indicated and the number of people who will be travelling with you. If you have filled in the information, press the button ´next´.
If you have clicked on ´next´, you can choose the accommodation. You can also look up the name of the accommodation, or filter on rental cottages and pitches. This is shown in the picture below.
On the picture above, the button ‘prices’ is circled in red. When you click on it, you can see different nightly rates per date and with different arrival dates. The picture below shows what this looks like.
The next thing to fill in when making a reservation are the options. These options can be different for each accommodation. To proceed to the next step, click on ´next´.
You will then arrive at the page where you enter the contact details. First, enter the details of the main traveler. If you scroll down you will see that you can enter all the contact details of the co- travellers there. If you have filled in all the information, click on the ´next´ button.
The last step is the ´other´ tab. Here you can add extra fields, such as a preferred pitch.
On the right side of the screen you will see a summary of the reservation. There you will find the arrival and departure date, number of guests and the price structure. You can check these for accuracy. If everything is correct, click the purple “create reservation” button. This is shown in the picture below.
Tip: Always check if all details are correct before you confirm the reservation.
If you have pressed ´create reservation´ you will be directed to the page below. The reservation is in the system and you can see that there is a reservation number and that payments can be added. Also, from here the guest can be checked in, options can be added or, for example, data can be changed.
The reservation is now complete.









