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Backoffice / PMS
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- What are iCal feeds? And what can I do with them.
- How to set up products under accommodations
- Cancellations
- Setting period conditions
- Accommodations overview
- Add new accommodation
- Adding Prices / Rates to an accommodation
- Discounts
- Taxes
- Options
- Places / Rooms / Objects
- Accommodation settings
- How to set up an accommodation?
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- How can I work with report lists?
- How do I change the next invoice number?
- Delay invoice finalization.
- How do i send PDF or UBL invoices to your Accountancy System automatically?
- Direct payment links
- Ledgers
- Invoice branding for e-mails
- How does the invoice screen looks like
- What is the difference between concept and final invoices?
- How do I add a product to the invoice?
- How to finalize an invoice?
- How do I print the final invoice?
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- How can I work with report lists?
- How can guest information be overwritten?
- How does the Scan Document work?
- Adding guests
- Form setup
- Guests settings
- How to send an email to the guest manually
- How do i modify the informations of the guest?
- How do guest languages work?
- How do custom fields work?
- How to Create and Use a Blocked Guest List
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- How can I work with report lists?
- Copy a reservation.
- How can guest information be overwritten?
- How does the Scan Document work?
- Price calculation error codes
- Cancellations
- Remove a reservation from a group booking
- Form setup
- Combine two bookings
- Add a existing booking to a group booking
- Add a new booking to a group
- Split a booking
- Remove a period within a booking
- Add days to a booking
- Cancellation of a booking in a group
- How to add a payment to a reservation
- How to add or change a place / room / object in a reservation
- Traveller info
- How do I change the place of a reservation?
- How to add a payment to a reservation?
- How to send an email to the guest manually
- How do I change the communication language for a reservation?
- How do i modify the informations of the guest?
- Create a new reservation (Backend)
- How do I export reservation data to excel?
- Can I save my custom reservations list?
- How do cancellations work?
- What kind of reservation statuses are there?
- How do I change the status of a booking?
- How do I make a reservation?
- How do custom fields work?
- How to Create and Use a Blocked Guest List
- Show Remaining Articles ( 17 ) Collapse Articles
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- What are iCal feeds? And what can I do with them.
- Balances
- How do I change the next invoice number?
- VAT Groups
- Online Booking Settings
- Workflows
- How do I enable the BETA Features?
- How do I prevent emails to be marked as Spam?
- How to setup two factor authentication (2FA)
- How do I set up a Kiosk?
- Special dates
- Form setup
- E-mails
- Discount cards
- Interactive map settings
- Fields
- Ledgers
- Invoice branding for e-mails
- Users
- Form setup
- Roles
- Providers & methods
- Online Booking Settings
- Website Integration
- Invoice settings
- License Plates
- Administration images
- Tags
- Guests settings
- How do age tables work?
- How do guest languages work?
- How do I login with my SSO account?
- Branding
- How do custom fields work?
- Show Remaining Articles ( 19 ) Collapse Articles
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Online booking
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App Store / Integrations
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- Articles coming soon
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Point of Sale (POS)
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Self Service Kiosk
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Hardware
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Support
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Subscriptions
Originally written in English, any translations errors should be checked against the original atricle
In Bulk
If you want to change the status this can be done in bulk from the reservations list view
Update the status
– You can select the checkboxes of the reservation you want to change the status off
– When you selected them you can change the status of the reservation to one of the statusses listed below.
– You cannot change the status to cancelled from the pop-up, this has to be done in each reservation individually.
Recalculate reservations
Recalculating reservations will update the prices of a reservation that were set in the past, to the current prices. If rates or product prices have changed since the reservation was made, the reservation cost will now change.
– You can select the checkboxes of the reservation you want to recalculate.
– After selecting them you can recalculate the bookings.
From Reservation
You can also change the status from the reservation itself. It can be opened from different views like the schedule board, reservation list view etc.
Update Status
From the reservation view you can either select the status from the drop down menu or click the button.
The next status is always selected in the button. The sequence of the status is as folowing:
– pending, confirmed, checkedin, checkedout
For more information about reservation statuses you can visit this article

Cancel/Decline
You can cancel or decline a booking from the reservation overview page:

After clicking the 3 dots (menu) the folowing options will be available

The cancellation proces the will be shown. The cancellation is handled in this article.

