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Getting started
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Settings
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Schedule Board
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Reservations
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Accommodations
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Prices
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Guests
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- Articles coming soon
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Invoices
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- Articles coming soon
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- Articles coming soon
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Interactive Map
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Reports
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- Articles coming soon
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- Articles coming soon
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App Store
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Payments
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Deals
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Point of Sale
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License Plates
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Online booking
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Energies
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Older F.A.Q.
- Can I save my custom reservations list?
- How can I work with lists?
- How do cancellations work?
- How do i change the communication language for a reservation?
- How do i change the place of a reservation?
- How do I change the status of a booking?
- How do I export reservation data to excel?
- How do I make a reservation?
- How to add a payment to a reservation?
- How to search for a booking?
- How to send an email to the guest manually
- What does the messages mean the price calculation returns?
- What kind of reservation statuses are there?
- How to manage prices?
- How to add a price to an accommodation?
- How to set a special week/weekend price?
- How do i create my own reports?
- How do I share a report?
- How do I login with my SSO account?
- How to send a e-mail to yourself via a workflow?
- Administration
- Reservations
- Branding
- Guests
- Invoices
- How do custom fields work?
- Setting period conditions
- How to set up an accommodation?
- How do i modify the informations of the customer?
- How do age tables work?
- How do guest languages work?
- How does the interactive map work?
- How to set up products under accommodations
- What is the difference between concept and final invoices?
- How do i add a product to the invoice?
- How to finalize an invoice?
- How do i print the final invoice?
- How to search for an invoice
- How does the Point of Sale works?
- Show Remaining Articles ( 24 ) Collapse Articles
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Kiosk
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Developers
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Channels
- Articles coming soon
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Barrier systems
- Articles coming soon
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Products
- Articles coming soon
Introduction About Pitchup
Pitchup.com acts as booking agent for the campsites and other service providers advertised on the website www.pitchup.com
Prerequisits:
To connect to Pitchup you have to have an Pitchup account.
You have to have setup your accommodations and for each accommodation you have to have added one rate.
Setup
Install the app.
Settings
For the setup you have to use the API key which is povided in the Pitchup dashboard.
Provide the api key in the settings tab
Save the api key, if the api key is correct the campsite will automatically being added to the main menu.
You can now open the Campsite:
On the campsite level you can connect your Pitchup accommodations to the camping.care accommodations.
If you now open the accommodation you can select the rates.
You can deduct a number of available pitches you can send to Pitchup per day with a certain amount.
You can then connect the pitchup rate to a rate configured in Camping.care
Product Settings
If you added products to Pitchup as extra products you can map these to camping.care products so they will get the right ledger number and product id when they are added to the camping.care invoice.
Production
When this is setup all prices and availability will be send to Pitchup.com in realtime. If you change a rate in the rate table it will be send to pitchup directly. We also try to map the pricing in the age tables to the right age tables in pitchup for the extra persons but cannot guarantee that this will work if the age tables differ to much.
When a booking is made the booking will automatically be added to the camping.care system.
If a payment is made or a booking is cancelled we will update the booking. (Beta)