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Getting started
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Settings
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Schedule Board
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Reservations
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Accommodations
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Prices
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Guests
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Invoices
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Interactive Map
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Reports
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App Store
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- How do I connect to Keyplan?
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- How to setup Mollie terminals
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- Feratel Visitor Registration
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Payments
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Deals
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Point of Sale
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License Plates
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Online booking
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Energies
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Older F.A.Q.
- Can I save my custom reservations list?
- How do cancellations work?
- How do i change the communication language for a reservation?
- How do i change the place of a reservation?
- How do I change the status of a booking?
- How do I export reservation data to excel?
- How do I make a reservation?
- How to add a payment to a reservation?
- How to search for a booking?
- How to send an email to the guest manually
- What does the messages mean the price calculation returns?
- What kind of reservation statuses are there?
- How to manage prices?
- How to add a price to an accommodation?
- How to set a special week/weekend price?
- How do i create my own reports?
- How do I share a report?
- How do I login with my SSO account?
- How to send a e-mail to yourself via a workflow?
- Administration
- Reservations
- Branding
- Guests
- Invoices
- How do custom fields work?
- Setting period conditions
- How to set up an accommodation?
- How do i modify the informations of the customer?
- How do age tables work?
- How do guest languages work?
- How does the interactive map work?
- How to set up products under accommodations
- What is the difference between concept and final invoices?
- How do i add a product to the invoice?
- How to finalize an invoice?
- How do i print the final invoice?
- How to search for an invoice
- How does the Point of Sale works?
- Additional options
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Kiosk
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Developers
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Barrier systems
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Products
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Originally written in English, any translations errors should be checked against the original atricle
If you want to add a payment to a reservation you can open the add payment from the reservation overview:
Depending if you use the POS or not you will see different screens.
POS
In the POS you can change the amount to be paid, normally this would be the open amount off the reservation.
Pin
Devices
You can then choose whether to use a PIN device (Terminal device) or manual as a device.
Manual is meant for the manual operation of a PIN terminal, you can then manually select the amount which has to be paid on the terminal itself. Provider and Payment method of the payment automatically will be registered based on the payment received by the device.
The terminal devices of Payment providers will automatically receive the amount requested, handle the payment and store it within the system when the payment is received by the payment provider.
You can setup terminal devices of several brands. If you want to know more about this you can search the app section of the Knowledge base for payment providers supported or create your own Terminal connection from an example explained here
You also can create your own tags to store it with the payment, you then will be able to filter them on your own tags
Cash
Depending on the POS you have one or multiple currencies available, the POS system automatically registers payments in multiple currencies in a balance. It also has a daily synchronisation on the exchange rates of the currencies supplied in the system.
For making the calculation easier for the user you can select the amounts the guest paid with. In this way it will be easier to know what to give back or is still open to pay by the guest.
The guest amount paid with is not the amount which is registered as a payment. The amount at the top of the screen is the registered paid amount. The “guest paid with” it just a tool making calculations easier.
Balance
The balance is used to remove or add cash to the register, also you can close a daily balance here. For more information about the Balance, deposits and withdrawels we refer to this document
Close POS
If you close the POS you will see the default payment screen:
Here you can also choose other invoices which can be paid for with the POS or make a manual selection on the Payment to add. It is also possible to change the date of the payment here as sometimes a banktransfer has arrived on an earlier date already.